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A hair dryer is provided in every cabin for your convenience, but you may bring your own as long as it meets the guidelines above. These beverages must be packed in carry-on (not checked) bags or luggage. If you are on a ship that still charges by the amount of data used, we recommend not doing that and connecting either when you are in port or via a plan from your cellphone provider. While some gratuity is included at Palo and Remy, you'll likely want to add an additional tip if you enjoyed the service.
For assistance with your Disney Cruise Line® holiday, please call freephone on 0800 169 0742*
If you are on a ship that charges by day instead of by the amount of data used, expect the prices to vary from $12-$36 per day, depending on the speed you select. There are often discounts for buying Wi-Fi access for the length of the cruise. This club does not utilize parent sign-in and -out, so you need to trust your kid if they are coming to Edge. If your 10-to-12-year-old child visits Edge, they can also play at the Oceaneer Lab and Oceaneer Club, so they have options.
Mailing Address
Technically, Edge is for kids ages 11-14, but you can get your 10-year-old in with permission — and once they figure that out, it's probably all over for the "little kid club." Disney Wish has the added perk in the kids club of a slide that takes the kids straight from the main atrium and into the fun. Your kids don't need an appointment to pop in here; they can come anytime from open to close — and the club stays open pretty late. All five Disney ships have amazing spaces for kids in the 3-to-12-year-old range in the Oceaneer Club and Oceaneer Lab. The option for those still in swim diapers is some splash areas, such as Nemo's Reef and Dory's Reef. All of Disney Cruise Line's ships have some kind of waterslide on board.
Other interior attractions and activities
Disney Dream makes inaugural call at Kiel - Seatrade Cruise News
Disney Dream makes inaugural call at Kiel.
Posted: Thu, 03 Aug 2023 07:00:00 GMT [source]
Disney Magic, Disney Wonder and Disney Fantasy will call on this new destination for the first time in 2024. Some Disney cruises do what's called a "double dip" and make two stops at the private island, where you can step ashore without leaving the Disney bubble. Contact Disney Cruise Line’s Special Services department if you have any dietary issues (food allergies, vegan, or other special requests).
A Disney Cruise Line Online Check-In Cheat Sheet
You can ask questions, seek advice, and receive recommendations based on your specific needs and preferences. The cast members are well-trained and have extensive knowledge about Disney cruises, making them a valuable resource for planning and enjoying your vacation. Keep in mind that the phone lines for Disney Cruise Line’s customer service operate during specific hours, so it’s a good idea to check the official website for the most up-to-date hours of operation. This will ensure that you reach them when they are available and ready to assist you. By utilizing the provided contact information and having the necessary details ready, you can ensure a smooth and efficient communication process with Disney Cruise Line.
Find out more about The Walt Disney Company's 2030 Environmental Goals
If you stay in a concierge-level room or suite, it is customary to tip the Concierge Lounge hosts at the end of your cruise a recommended amount of $8 per night per guest. An 18% gratuity is added to onboard spa, bar, beverage, wine and deck service tabs. You can always add an additional gratuity for any of your services or servers.
Some images shown through out this website do not represent current operational guidelines or health and safety measures such as face covering and physical distancing requirements. Please select a category to view answers to frequently asked questions. To learn more about our efforts, visit Impact.Disney.com or for specific inquiries, you may contact us at the links below.
When you contact customer service, be sure to have your booking information ready. Once you’ve been in touch with customer service, they will review your case and let you know if you’re eligible for a refund. When you have a question about a Disney Cruise Line vacation, there are a few different ways to contact customer service to get the answers to your questions.
Disney Cruise Ship Develops Engine Trouble, Skips Port of Call - Cruise Hive
Disney Cruise Ship Develops Engine Trouble, Skips Port of Call.
Posted: Fri, 08 Sep 2023 07:00:00 GMT [source]
Cruises
These sailings all go to Disney's private island, Castaway Cay; some also stop in Nassau, Bahamas. So, whether you’re a first-time cruiser or a seasoned Disney guest, don’t hesitate to utilize the various contact methods available to reach out to Disney Cruise Line. They are there to ensure your questions are answered, your concerns are addressed, and your Disney cruise experience is nothing short of unforgettable. Disney Cruise Line values the feedback and inquiries received through mail and strives to respond to them in a timely manner. While it may require some patience on your part, they are dedicated to addressing your concerns and providing the necessary support for your Disney cruise experience. Engaging with Disney Cruise Line through social media also allows you to connect with other cruise enthusiasts.
The Customer Service staff can also provide information about Disney Cruise Line’s onboard attractions, entertainment, shopping options, and recreational activities. In today’s digital age, social media has become an essential part of communication and customer service. Disney Cruise Line recognizes this and maintains an active presence on various social media platforms, including Facebook, Twitter, and Instagram. Engaging with Disney Cruise Line through social media provides an interactive and convenient way to connect with the company and get the assistance you need. It’s important to keep in mind that the availability of the online chat feature may vary, depending on the customer service hours of Disney Cruise Line. It’s recommended to check the official website for the most up-to-date information regarding the hours of operation for online chat.
You'll certainly pay more for the privilege of sailing with Mickey and Minnie than with some other family-friendly lines. But for those with kids in that Disney age range, or for adults who know and trust the Disney brand, it's hard to go wrong in choosing Disney Cruise Line for your next vacation. When the wave of pandemic-related cruise cancellations hit in 2020, I was so grateful to have a travel agent — instead of me — spending time dealing with the cruise line.
One of the advantages of using the online chat feature is the ability to ask follow-up questions or seek clarification in real-time. Unlike email communication, where responses may take longer, online chat allows for an immediate back-and-forth conversation, offering a more dynamic and interactive experience. When making a phone call to Disney Cruise Line, it’s important to have your specific details and questions ready. This could include your desired travel dates, cabin preferences, dining arrangements, and any other relevant information. By providing these details upfront, the cast member will be able to assist you more efficiently and ensure that your needs are addressed. Their onboard credit is among the most generous around, and guests can use it towards alcohol, souvenirs, gratuity, spa treatments, and more.
Having sailed four of Disney Cruise Line's five ships, I can say the experience is indeed special — especially if you have kids. But Disney's not a one-trick cruise line that's only good for one age group. It offers kids clubs and activities to suit babies through teens and has several adults-only areas of the ship. Its newest ship, Disney Wish, provides more cool spaces for adults than any previous vessel.
Using the online chat feature, you can discuss various topics such as booking inquiries, onboard activities, dining reservations, special requests, and more. The cast member will be able to provide you with accurate and up-to-date information, ensuring that you have the necessary details to make informed decisions about your cruise vacation. Overall, the online chat feature offered by Disney Cruise Line provides a convenient and efficient way to connect with their customer service team. Whether you have a quick question or need detailed assistance, the real-time communication allows for immediate support, enhancing your overall experience in planning and enjoying your Disney cruise vacation. When planning and booking a Disney cruise vacation, many people assume they can do it all themselves. The Internet makes it easy to figure out how much it will cost, book your stateroom, and research Disney’s new cruise ship, the Disney Wish.
These lines can get long, so I recommend riding first thing when you board if the port is warm enough. If you like getting away to relax, look at purchasing access to the Rainforest Room for heated stone loungers, aromatherapy showers and even hot tubs on the larger ships. You can buy a one-day or full-cruise pass to this area of the spa, but get a tour first as the layout and inclusions in this space vary dramatically from ship to ship.
If you’re considering a Disney cruise, you may wonder what to expect from the company’s customer service. The company’s employees, known as Cast Members, are knowledgeable and friendly, and they go out of their way to ensure guests have a wonderful experience. Disney's Castaway Cay, or simply Castaway Cay, is a private island in the Bahamas which serves as an exclusive port for the Disney Cruise Line ships. It is located near Great Abaco Island and was formerly known as Gorda Cay.
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